MERIDIAN
Service · periodic

Window Cleaning

Streaked entry glass is the first thing tenants and clients notice. We keep it on a calendar, not a complaint queue.

Tech using a water-fed pole on a two-story commercial storefront — early morning, streak-free glass, reflection of the western-suburbs streetscape.
Why this matters

What goes wrong when it's half-done.

Window cleaning is the clearest signal a tenant gets about how seriously you take the building. Streaked glass at the entry tells them the lobby is the priority that didn't get done. Dingy windows on a marketing photo of your building cost you a leasing conversation. The cost to clean glass on a calendar is a small fraction of what dirty glass costs you on a renewal.

How we run windows

Four operational principles, written into the route plan.

  1. Interior cleaned in evening or weekend windows

  2. Exterior pure-water-fed pole up to 60 ft

  3. Frame and sill wiped, not just the glass

  4. Schedule held to a calendar, not a phone tag

What's included

  • Interior glass, frames, sills, mullions
  • Exterior glass via water-fed pole or rope (per access)
  • Entry glass touch-ups on a follow-up day if needed
  • Photo packet on completion

What's not included

We name the line items we won't quietly run past you.

  • Lift rental over 60 ft (priced separately)
  • Mineral or hard-water restoration (separate quote)
  • Skylights without dedicated fall protection plan
What we use, and why

Specific tools. Documented chemistry. Operator credibility through specificity.

Equipment

  • Pure-water systems (de-ionized + reverse-osmosis) so exterior glass dries spot-free
  • Carbon-fiber poles up to 60 ft — no scaffolding, no ladders for routine cycles
  • Squeegees with replaceable rubber per job, not the same blade dragged across six properties
  • Microfiber detail cloths for frame and sill — separate kit from the restroom microfibers

When to add this to a recurring program

Cadence options we run for Windows: Monthly, Quarterly, Semi-annual, Annual. We'll sequence it inside your existing program so the building doesn't see a second crew.

What you get back from us

Photo packet, escalation log, monthly report.

The artifact trail your auditor, your tenant, and your CFO can all read.

Photo packet by 9am

Date, address, scope completed, eight to twelve annotated photos, tech sign-off — emailed before you walk in.

Escalation log, <4hr response

Anything flagged on a visit gets logged and routed to a named lead. You see the open tickets, not the silence around them.

Monthly summary report

Photo-verified service, escalation log, scope adherence, consumables — one PDF, every site, every month.

What it costs

A real number after a 15-minute walk.

We bid windows from a walkthrough, not a square-footage table. Pricing reflects the building's risk profile, the crew tier, and the cadence. We'll quote a real number after a 15-minute site visit and never raise it mid-contract without 60 days written notice.

Annual review, written 60 days in advance, capped at CPI for renewals. No mid-contract surprises.

Industries that typically need this
Areas we deliver this in
Operator questions

The questions that don't show up on a procurement form.

FAQ

Window Cleaning, on a documented program.

Send us your scope and we'll send a real number back. Or book a 15-minute walkthrough — we bring a notepad and a camera, not a sales deck.

How Meridian operates

Crew model

Your recurring crew is W-2 Meridian, named in the contract. Specialty trade work — restoration, glass at height, regulated trades — flexes through a vetted partner bench, also named, also on our COI.

Insurance
$2M / $5M

General liability + umbrella. COI on file before day one, renewals tracked on our calendar.

Escalation
<4 hours

Named account manager, not a ticket queue. Re-clean or credit when something is wrong — your call.