MERIDIAN
Service · periodic

Carpet Cleaning

Right chemistry on the right fiber. Stains don't wick back, dry-time matches your calendar, and the backing doesn't grow what shouldn't grow.

Close-up of a carpet wand pulling a clean stripe across a soiled traffic lane — air movers staged in the background, lobby setting.
Why this matters

What goes wrong when it's half-done.

Carpet doesn't fail because of dirt. It fails because the wrong solution sits in the fiber too long, or the dry-down didn't happen and mold colonized the backing. A real carpet program matches the chemistry to the soil, the method to the calendar, and the dry-time to the way the building actually opens the next morning.

How we run carpet

Four operational principles, written into the route plan.

  1. Pre-treatment matched to the soil and fiber

  2. Spot dwell time honored, not skipped

  3. Air movers staged so the room is walkable on schedule

  4. Before/after photo packet on completion

What's included

  • Pre-vacuum and inspection
  • Spot pre-treatment
  • Hot-water extraction or low-moisture pass
  • Traffic-lane focus
  • Air-mover dry-down

What's not included

We name the line items we won't quietly run past you.

  • Carpet repair or stretching
  • Replacement
  • Subfloor remediation after water damage
What we use, and why

Specific tools. Documented chemistry. Operator credibility through specificity.

Equipment

  • Truck-mount extraction at 220°F+ wand temp (faster soil release, faster dry)
  • Encapsulation rotaries for low-moisture passes when the building can't go down for hours
  • Carpet rakes for traffic-lane grooming after extraction
  • Spotter kits with separate solutions for protein, tannin, oil, and ink — not one bottle for everything

Chemistry & approach

Soil source drives the method. Same square foot, different chemistry, different labor.

Coffee, tea, soda (tannin)
Tannin spotter, neutralize, rinse-extract. Heat helps.
Blood, food (protein)
Cold-water enzyme treatment first — heat sets protein into the fiber.
Oil, grease, makeup
Solvent spotter, dwell time, hot extraction.
Pet urine
Hydrogen-peroxide enzyme application with subsurface extraction. Black-light verify.

When to add this to a recurring program

Cadence options we run for Carpet: Quarterly, Semi-annual, Annual, Project. We'll sequence it inside your existing program so the building doesn't see a second crew.

What you get back from us

Photo packet, escalation log, monthly report.

The artifact trail your auditor, your tenant, and your CFO can all read.

Photo packet by 9am

Date, address, scope completed, eight to twelve annotated photos, tech sign-off — emailed before you walk in.

Escalation log, <4hr response

Anything flagged on a visit gets logged and routed to a named lead. You see the open tickets, not the silence around them.

Monthly summary report

Photo-verified service, escalation log, scope adherence, consumables — one PDF, every site, every month.

What it costs

A real number after a 15-minute walk.

We bid carpet from a walkthrough, not a square-footage table. Pricing reflects the building's risk profile, the crew tier, and the cadence. We'll quote a real number after a 15-minute site visit and never raise it mid-contract without 60 days written notice.

Annual review, written 60 days in advance, capped at CPI for renewals. No mid-contract surprises.

Industries that typically need this
Areas we deliver this in
Operator questions

The questions that don't show up on a procurement form.

FAQ

Carpet Cleaning, on a documented program.

Send us your scope and we'll send a real number back. Or book a 15-minute walkthrough — we bring a notepad and a camera, not a sales deck.

How Meridian operates

Crew model

Your recurring crew is W-2 Meridian, named in the contract. Specialty trade work — restoration, glass at height, regulated trades — flexes through a vetted partner bench, also named, also on our COI.

Insurance
$2M / $5M

General liability + umbrella. COI on file before day one, renewals tracked on our calendar.

Escalation
<4 hours

Named account manager, not a ticket queue. Re-clean or credit when something is wrong — your call.