Paper Management Program
Toilet paper and paper towels never empty when someone reaches for them. The complaint email never gets sent.
What goes wrong when it's half-done.
The dispenser that runs out at 11am Friday is the one that generates the email at 11:15. A stocked restroom is a building that didn't get a complaint — which is invisible work, which is exactly why most vendors skip it. We treat paper management as a forecast, not a reaction: usage data per dispenser per week, restocks scheduled before the empty, audit log shared with the office manager. The cost of running out costs more than the paper.
Four operational principles, written into the route plan.
Weekly restock of toilet paper, paper towels, and air freshener — dispensers checked, jammed feeds cleared
Per-dispenser usage tracking so we forecast restocks, not react to them
Recycled-content paper as the default; eco-spec on request
Smart-dispenser option for accounts that want supply visibility through an app
What's included
- Weekly restock of toilet paper, paper towels, and seat covers
- Air-freshener stocking and rotation
- Dispenser maintenance — stuck rolls, jammed feeds, broken sensors
- Per-dispenser usage tracking and forecasting
- Restock log shared with the office manager or facility lead
- Quarterly inventory review to right-size order quantities
What's not included
We name the line items we won't quietly run past you.
- Plumbing or fixture repair (separate trade)
- Branded specialty papers (available as upgrade quote)
- Feminine hygiene product vending (separate program — happy to refer)
Specific tools. Documented chemistry. Operator credibility through specificity.
Equipment
- Touchless and manual paper-towel and toilet-paper dispensers — we stock a line, or we service yours
- High-quality recycled-content paper as the default; FSC-certified eco-spec on request
- Smart-dispenser option with usage sensors and low-stock alerts
- Restock log on the same shared sheet as soap and sanitizer
- Per-dispenser usage tracking so we forecast — not react
When to add this to a recurring program
Cadence options we run for Paper: Weekly restock, Bi-weekly (low-traffic accounts), Smart-dispenser real-time + on-demand restock. We'll sequence it inside your existing program so the building doesn't see a second crew.
The questions that don't show up on a procurement form.
Paper Management Program, on a documented program.
Send us your scope and we'll send a real number back. Or book a 15-minute walkthrough — we bring a notepad and a camera, not a sales deck.