Floor Care
Floor finishes don't fail from dirt — they fail from the wrong pad on the wrong substrate. Carpet extraction and VCT cycles that don't shorten the life of your floor.
What goes wrong when it's half-done.
Floor finishes don't fail because they got dirty. They fail because the wrong pad and chemistry got matched to the wrong surface. We've walked into buildings where someone scrubbed Ashford-treated polished concrete with a black stripping pad and ground the polish off in a single pass — and the repair was twice the cost of the original install. The right pad on the right floor adds years before the next refinish.
Four operational principles, written into the route plan.
Hot-water extraction with truck-mount or portable depending on access
VCT strip-and-wax cycles tracked so finish stays consistent
Scheduled overnight or weekend to keep your floor open
Photo before/after on every job
What's included
- Carpet pre-treatment, hot-water extraction, traffic-lane cleanup
- VCT strip, neutralize, two to four coats of finish, burnish
- Tile and grout deep clean, sealer optional
- Concrete polishing and densification (project quote)
- Move and replace light furniture
- Before/after photo packet
What's not included
We name the line items we won't quietly run past you.
- Heavy furniture relocation (separate quote)
- Hardwood refinishing
- Subfloor repair
- Carpet replacement
Specific tools. Documented chemistry. Operator credibility through specificity.
Equipment
- Hot-water truck-mount carpet extractors (220°F+ at the wand, not whatever a portable can muster)
- Walk-behind autoscrubbers with documented pad-grit progressions per floor type
- Air movers and dehumidifiers staged so dry-times match your operating calendar, not the weather
- Moisture meters and pH strips so the next pass isn't built on guesswork
Chemistry & approach
Soil source drives the method. Same square foot, different chemistry, different labor.
- Polished concrete (Ashford / lithium silicate)
- Daily neutral-pH autoscrub. Diamond pad re-burnish every 12–18 months. Never a stripper.
- Sealed concrete
- Mild alkaline cleaner. Reseal cycle keyed to traffic — typically every 24–36 months.
- VCT (vinyl composition tile)
- Strip and four coats of finish on a 12-month cycle. Burnish monthly to maintain gloss.
- Carpet — heavy traffic
- Pre-treatment, hot-water extraction quarterly. Encapsulation between cycles for spot maintenance.
- Carpet — light traffic
- Low-moisture encapsulation as primary, hot-water extraction annually.
When to add this to a recurring program
Cadence options we run for Floors: Quarterly, Semi-annual, Annual, Project. We'll sequence it inside your existing program so the building doesn't see a second crew.
The questions that don't show up on a procurement form.
Floor Care, on a documented program.
Send us your scope and we'll send a real number back. Or book a 15-minute walkthrough — we bring a notepad and a camera, not a sales deck.